At Rome Tech, customer satisfaction is our highest priority. That's why we have designed our 100% Satisfaction Guarantee to ensure that you are completely satisfied with every purchase you make. Please read the details of our return policy below:

Returns for Any Reason: We accept returns for any reason, no questions asked. If you're not satisfied with your purchase, simply return the item to us within the specified time frame, and we will process a full refund.

60-Day Returns on Website Purchases: For all purchases made on our website (www.RomeTechBatteries.com), you can return your product within 60 days of the order date for a full refund.

30-Day Returns on Marketplace Purchases: For all purchases made through our partner marketplaces (eBay, Amazon, Walmart, Newegg), you can return your product within 30 days of the order date for a full refund.

International Orders: Buyers are responsible for paying return shipping costs for all international orders. Please ensure you use a trackable shipping method to avoid any complications.

One-Year Warranty (excluding eBay orders): In addition to our return policy, we also offer a one-year warranty from the order date on all products. This warranty covers any manufacturing defects and includes a one-time product replacement. To claim your warranty, please contact our customer support team with your order details and a description of the issue. One-year warranty does not apply to eBay orders.

To initiate a return or claim your warranty, please contact our customer support team at support@rometechbatteries.com. We're always here to help and ensure you have a seamless experience with Rome Tech.

At Rome Tech, we are committed to providing our customers with quality products that perform reliably. That's why we offer a one-year warranty on all purchases, excluding those from our eBay outlet store which have a 30-day warranty. This warranty covers defects in materials and workmanship. If you ever have an issue with a Rome Tech product, don't hesitate to contact our customer support team at support@rometechcases.com or contact us via the contact us page to initiate a claim so we can make it right.

eBay Outlet Purchases: A limited 30-day warranty from the product purchase date.

One-Year Limited Warranty: In addition to our return policy, we also offer a one-year limited warranty (excluding eBay) from the order date on all products. This warranty covers any manufacturing defects and includes a one-time product replacement. To claim your warranty, please contact our customer support team at support@rometechcases.com or contact us via the contact us page with your order details and a description of the issue.

Our goal is complete customer satisfaction, and our warranty program demonstrates our dedication to that goal. We're always here to help and ensure you have a seamless experience with Rome Tech.

Rome Tech Exchange Policy:

We want you to be completely satisfied with your purchase. If you need to exchange a product, follow these steps:

1. Eligibility: Products must be unused, undamaged, and returned within 30 days of delivery.
2. Place a new order for the desired product on our website.
3. Email support@rometechbatteries.com with:
- Original order number
- New order number
- Reason for exchange
4. We'll send you a prepaid return label and envelope.
5. Ship the original product back using the provided label and packaging.
6. Once received, we'll process a refund for the original order within 3-5 business days, using the original payment method.

Please note:
- Original shipping costs are non-refundable.
- You're responsible for any taxes, duties, or fees associated with the exchange.

Contact support@rometechbatteries.com if you have any questions.

Here's a clearer, more concise version of the delivery/shipping policy:

Domestic Shipping (Continental US)
- Free shipping on all orders within the continental US.
- Orders shipped within 1 business day via USPS.

International Shipping
- Flat $5 rate for courier shipping.
- Estimated delivery time is 30 days. Remote areas in some countries may take up to 45 days.

Shipping Carrier
- USPS (United States Postal Service) for all orders.
- First Class shipping for domestic, couriers for international.

Undeliverable Orders
- Refunds for undeliverable orders are subject to deductions:
- $4.99 for USPS First Class
- $9.99 for USPS Priority Mail

Reshipment Fees
- Domestic: $4.99 to $9.99 depending on the shipping method.
- International: $11.99 to $14.99 depending on the country's logistic's costs.

Pre-Orders / Backorders
- Shipping dates indicated and updated weekly on product pages.

Order Tracking
- Tracking info provided via email after shipment.

Customer Support
- Contact support@rometechbatteries.com for inquiries.

By placing an order, you agree to this Delivery Policy. Rome Tech reserves the right to modify this policy without notice.